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Terms and Conditions

Summary of Selling Policies

 

Refunds & Returns:

 We offer a 7 day return policy. The buyer though is responsible for all shipping costs.

Delivery:

Onus falls on the purchaser to arrange transit insurance if using there own couriers. We will only send via furniture couriers not parcel firms. Our couriers are dedicated furniture couriers and are fully insured.
LONDON DELIVERIES ARE NORMALY EARLY SATURDAY MORNINGS.

 

Couriers Terms. PLEASE READ BEFORE BUYING.

The delivery must be Mainland England or Wales .  You, the buyer must provide (i) a valid email address, (ii) delivery address landline number, and (iii) a mobile number.  All communications from the delivery company will be by email, and you must use an email service that you regularly check.  Delivery will be by one driver, and so long as you, the buyer provides adequate assistance the driver will help you carry the item to your doorstep.  You, the buyer must be available to accept delivery 24/7.  The delivery company will provide a 2 hour delivery time slot at least 48 hours in advance.  There will be additional charges if you are unavailable at particular times, if you require assistance beyond your doorstep, if you require communication other than by email, or if you require a faster service.  Please email the seller beforehand and you will need to ask for a quote for the additional services.  The delivery service is a “green service”, based on consolidating deliveries within the same area.  The target delivery time is 21 days for England & Wales .  Delivery will be faster than this to highly populated areas, and may be slower to more remote regions.  We, the sellers, will prepay the delivery company for one delivery attempt.  The delivery company will make a re-charge for subsequent delivery attempts


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