Terms and ConditionsSummary of On Line Selling Policies
Refunds & Returns:
We offer a 14 day return policy for all online purchases. The buyer though is responsible for shipping costs. All uncollected or undelivered stored items are charged at £10 per item per week ( larger items £25 ) unless agreed in writing.
Onus falls on the purchaser to arrange transit insurance if using there own couriers. We will only send via furniture couriers not parcel firms. Our couriers are dedicated furniture couriers and are fully insured. The couriers will not reassemble flat pack furniture. Please contact us before purchase if help needed.
Couriers Terms. PLEASE READ BEFORE BUYING.
The delivery must be mainland England or Wales . You, the buyer must provide a delivery address, landline number or a mobile number. Delivery will be by one driver, and so long as you, the buyer provides adequate assistance the driver will help you carry the item to your doorstep. The delivery company will provide a 2 hour delivery time slot at least 48 hours in advance. There will be additional charges if you are unavailable at particular times, if you require assistance beyond your doorstep or if you require a faster service. Please email the seller beforehand and you will need to ask for a quote for the additional services. The delivery service is a “green service”, based on consolidating deliveries within the same area. The target delivery time is 14 days for England & Wales . Delivery will be faster than this to highly populated areas, and may be slower to more remote regions. We, the sellers, will prepay the delivery company for one delivery attempt. The delivery company will make a re-charge for subsequent delivery attempts.